Before The Service 


Sometimes those making funeral arrangements have a clear idea of what type of services are most appropriate. Other times their views are less clear. Either way, when we help families make plans, our funeral directors begin by simply spending time with them and talking about their loved one. Through the questions asked and the stories that are shared, we will begin to develop an understanding what a family might be looking for. Only then can we guide them in the right direction of selecting funeral services that best suits their needs.

In order to make appropriate suggestions for a personalized service, our directors will be going over the following items during your time together and will be asking questions, to get to know you and your loved one.

Telling the life story...

Before a service, a Hendryx staff member  will be in touch to request to set a time aside to gather some information from you and get to know your wishes. This process is crucial for death certificates, obituaries or death notices, and also in allowing us to get to know you and your loved one in order to help honor their and your final wishes. Death certificates are one example of important documentation that requires the biographical information to be recorded accurately in order to process certain claims and accounts after a loved one's passing. Please keep this in mind when you schedule your appointment, and if possible, bring as much information with you as you can. If you have any questions regarding what items you may need, you can refer to the list below or ask the Hendryx staff member present at the time of passing. We recommend bringing as much information as possible, even if we do not utilize all of the information for the service, those points and/or notes may be beneficial in the near future.
Here are a few items that will be beneficial during the meeting:

  • Family history information (Parent's names, maiden names, place of birth, previous addresses, siblings names)

  • Important dates (Birth date, graduation, marriage dates)

  • Personal details (SSN, Medicaid/Medicare forms, Insurance policies, military information - DD-214 paperwork, employment information, children's and spouse's names, hobbies)

  • Photographs (for the obituary, any hair/make-up styling, and also my be used during the services for displays and videos)


Your loved one may have  discussed or made requests regarding what outfits they would like to wear for their service. Even if no clothing was already selected we can help advise you on what might be appropriate for the individual or services your are considering. If possible, please try to bring these items; including any jewelry, undergarments, high-collar shirts/blouses (with sleeves if possible) and accessories ahead of time so we may help in preparing your loved one for the ceremony in a timely fashion. 








We offer a wide variety of caskets to suit each individual's needs. Caskets are generally made of a type of wood or metal.

  • Wood caskets come in a wide range of wood types such as; pine, maple, cedar, walnut, and cherry woods. These caskets are described as non-protective, meaning Mother Nature will over a period of time affect them.

  • Metal caskets also come in a wide variety of materials, with steel being the most common.
    Steel comes in different gauges (meaning thickness of the metal, usually between 18 to 20 gauges). Other metals include Stainless Steel, Copper and Bronze caskets. Metal caskets are described as protective caskets, because many have a rubber gasket which seals and will not be as quickly affected by the nature.

Timing and Space

Time/Date: When establishing a day and time for the funeral, it is necessary to take into account when family members, the funeral director, the officiant/celebrant, and the venue are all available. The date/time may also be influenced by the regulations of the place of disposition. For example, many newspapers and cemeteries have deadlines as far as making arrangements, and higher prices on certain days or times.  

Location/Space: Funeral venues may include, but are not limited to the funeral homes, churches, crematorium chapels, community halls, etc. The decision as to where the funeral is held will need to take into account the availability of the venue and the numbers you expect to attend the funeral.

It is sometimes difficult to estimate the number who will attend. Consider family members, friends, and members of the community, all of whom may wish to support or pay their respects to the individual as well as their loved ones.

Officiating A Service

At Hendryx, we welcome all religious preferences and will do our best to accommodate and respect you and your loved ones' beliefs. If you have  someone in mind that you would like to contact or have us contact, please let us know at the time of the arrangement. If you do not have a particular person in mind but would still like to have someone officiate, we can recommend an appropriate minister, priest, or celebrant that will help guide the ceremony for your loved one in a meaningful way. If you choose not to have an officiant, please know there are also many other options as far as how the service is conducted.

Cemetery/Interment Choices

Burial/Cemetery Rights:
Many cemeteries offer one or more of the following:

  • Grave Burials: Involving opening of a purchased grave space and burial of the casket below ground. An outer burial container or vault are often necessary in order to aid in maintaining the earth and is often required by cemeteries.

  • Mausoleum, or Community Mausoleum: A building that provides above-ground entombments, with drawers/spaces  internally or externally accessible, and capable of housing one to two caskets.  

  • Private Family Mausoleum: A smaller structure , privately owned, that provides above-ground entombment of  usually 2-12 designated decedents/individuals.


Even if you choose to cremation, it is still important to consider what you will do with the cremains ("cremated remains"). Permanent placement and/or final disposition, is an important part of making final arrangements. While your wishes, whether it is to scatter the cremains, inurn them in one or more urns of your selection, bury or entomb them at a cemetery, or one of the many other cremation options please consider:

  • A permanent site gives loved ones a physical place for visitation and reflection. Even is you choose to hold on to a portion of your loved one's cremains, having a permanent place where you and others can visit can be very therapeutic and ensure that future generations can also share in that person's life and in their own heritage for years to come. 

  • The memorial ceremony or committal service accompanying the placement of an urn in a cremation niche or a cremation garden may aid in providing family and friends with much needed closure after the loss. These ceremonies can be as simple or elaborate as you wish. Please know though that if the cremains are present, law requires that a licensed director be at the service. 

  • Through the years, cremains of a loved one can easily become misplaced or accidentally discarded.  Take this time to talk with others and consider making a plan for the future generations. 


Cremation Options/Urns

Following a cremation, the cremated remains, (or "cremains") are placed in a plastic bag and then placed inside a hard plastic box. This is suitable for shipping purposes or storage of the ashes for scattering at a later date.

If you wish to keep the cremated remains at home or if you wish to bury them, you may choose to have them placed in a more personalized or protective urn.

Urns can be selected from a variety of metals, woods, ceramics, and many more materials. If you choose cremation, we will help you find an urn to fit your family’s wishes and budget.

***Please note: If you and your family are planning to scatter, you may need to obtain prior permission from the owner of the property before moving forward.